**Privacy Policy for Aussie Transit Solutions**
Aussie Transit Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site and related services, including airport shuttles, private car services, tour transportation, and corporate travel management.
**Information We Collect**
We collect information that you provide directly to us, as well as information collected automatically through your use of our service. This may include:
- **Personal Information:** This includes your name, contact information (such as phone number and email address), address, payment information (credit card details are processed by secure third-party payment processors), travel details (flight information, pick-up and drop-off locations, dates, times), and any special requests or instructions you provide.
- **Usage Data:** Information about how you use our service, including pages visited, time spent on pages, links clicked, and your navigation patterns.
- **Device Information:** We may collect information about the device you use to access our site, including the device type, operating system, browser type, IP address, and device identifiers.
- **Location Data:** With your consent, we may collect location data to provide location-based services such as showing nearby services or improving the accuracy of pick-up and drop-off locations.
- **Cookies and Similar Technologies:** We use cookies and similar tracking technologies to collect information about your browsing activity on our site. This helps us personalize your experience, analyze website traffic, and improve our service.
**How We Use Your Information**
We use the information we collect for various purposes, including:
- **Providing and Improving Our Service:** To fulfill your booking requests, manage your account, provide customer support, personalize your experience, and improve the functionality and performance of our online platform.
- **Communication:** To communicate with you about your bookings, provide updates on our services, respond to inquiries, and send promotional materials (with your consent, where required by law).
- **Payment Processing:** To process payments for our services and prevent fraudulent transactions.
- **Analytics:** To analyze usage data and trends to understand how users interact with our site and improve our service.
- **Legal Compliance:** To comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.
**Disclosure of Your Information**
We may disclose your information to the following categories of recipients:
- **Service Providers:** We share information with third-party service providers who assist us with payment processing, data storage, customer support, marketing, and other services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- **Transportation Providers:** We share your travel details with the transportation providers (e.g., drivers, shuttle companies) who are providing the services you have booked.
- **Business Partners:** We may share information with business partners who offer complementary services or promotions that may be of interest to you (with your consent, where required by law).
- **Legal Authorities:** We may disclose your information to legal authorities if required by law or in response to a valid legal request (e.g., a subpoena or court order).
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
**Data Security**
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data during transmission.
- Implementing access controls to restrict access to your information to authorized personnel.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
**Your Rights**
You have the following rights regarding your personal information:
- **Access:** You have the right to request access to the personal information we hold about you.
- **Correction:** You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- **Deletion:** You have the right to request that we delete your personal information, subject to certain exceptions.
- **Objection:** You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- **Restriction of Processing:** You have the right to request that we restrict the processing of your personal information in certain circumstances.
- **Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- **Withdrawal of Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at the address below. We will respond to your request within a reasonable timeframe.
**International Data Transfers**
Your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your jurisdiction. We will take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy.
**Data Retention**
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**Children's Privacy**
Our service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below.
**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date at the top of this policy. Your continued use of our service after the posting of any changes constitutes acceptance of those changes.
**Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aussie Transit Solutions 12 Banksia Avenue, Level 3, Melbourne, Victoria, 3000 Australia